Manage Properties & Portfolios
Experience Services (Helpdesk)
Improve user experience and increase satisfaction with Helpdesk, our cloud-based ticketing system where owners’ problems are reported and automatically allocated to validated suppliers.
About
Premium & highly flexible platform, providing multiple intuitive features. Bilingual. Customizable. Helpdesk provides exceptional service to owners and occupiers and creates an unparalleled user experience.Top Helpdesk Features
-
Clear view on Owners, Suppliers, Buildings.
- Invoices
… and many more!
- Services request
- Open tickets
- Scheduler
- Notifications
- Newsletter
- Community
- Market place -
Submitting tickets never been so easy and comprehensive:
- Add images, videos, text
- Find prices directly from the suppliers
- Schedule an intervention
- Have a video call within the tickets
- Rate the supplier
- Status, history etc. -
Feed the needs of the community:
- Newsletter communication
- Community offers & custom information
- Market place